Got questions? We’ve brewed up some answers for you.
About Pause & Pour
What is Pause & Pour?
Pause & Pour is a specialty coffee brand focused on slow living and mindful brewing. Our mood-based blends are designed to help you pause, connect, and savor every sip — no rush, no jargon, just soul-stirring coffee.
What makes Pause & Pour different from other coffee brands?
We’re not just selling coffee — we’re offering rituals. Our blends are crafted to match your moods and moments. No pretentiousness. Just pause-worthy coffee with bold storytelling and beautiful simplicity.
Is your coffee freshly roasted before shipping?
Always. We roast in small batches, so your coffee never sits on a shelf for long. Each pouch is packed immediately after roasting to lock in freshness, aroma, and flavor — and shipped straight to your door.
Where is your coffee sourced from?
Our beans are sourced from renowned Indian coffee-growing regions like Chikmagalur, Coorg, and beyond. We partner with multiple estates to ensure diversity, quality, and sustainability in every blend. For more details, kindly visit our shop page. Each blend has detailed information about each estate and region.
Is Pause & Pour an Indian brand?
Yes! Pause & Pour is proudly homegrown in India with global aspirations. Our roots lie in storytelling, slowness, and strong coffee.
Shopping & Orders
Where can I buy Pause & Pour coffee?
You can order directly from our official website (www.pauseandpour.coffee) and enjoy doorstep delivery anywhere in India.
Can I gift Pause & Pour coffee?
Connect with us at support@pauseandpour.coffee for more details.
Shipping & Delivery
Do you ship across India?
Yes, we deliver to most pin codes across India. Shipping timelines may vary based on your location but typically take 5-7 business days.
Is shipping free?
We offer free shipping on all orders.
Do you ship internationally?
Currently, we ship across India. We are open to discuss in case any particular requirement comes up. Write to us at support@pauseandpour.coffee.
Returns & Refunds
Can I return or exchange my coffee?
Since coffee is a perishable product, we do not offer returns. However, if there’s an issue with your order, reach out at support@pauseandpour.coffee— we’ll make it right.
Coffee & Brewing
What is specialty coffee?
Specialty coffee refers to high-quality beans grown at ideal altitudes, picked at peak ripeness, and roasted with precision. It’s all about flavor, balance, and traceability.
How are your blends created?
Our blends are crafted based on moods, not just origins. We mix Arabica and Robusta beans in varying proportions to deliver unique, consistent flavor profiles for different moments of your day.
What’s a drip coffee bag?
A drip bag is a single-serve pour-over solution that lets you brew fresh coffee in minutes — no equipment needed. Just tear, anchor, pour hot water, and enjoy.
How do I brew a Pause & Pour drip bag?
Tear open the pouch, place the bag on your cup, pour hot water slowly, and let it drip. Done in 2–3 minutes. Brewing instructions are included on the pack.
Do you offer ground coffee and whole beans too?
Yes. Our blends are available as whole beans, ground for various brew methods, and in convenient drip bags.
What grind size should I choose?
That depends on your brewing method. French Press = Coarse, Moka Pot = Medium, Espresso = Fine. Don’t worry — we guide you at checkout.
Are there discounts for bulk orders?
We love when people stock up or share Pause & Pour Specialty Coffee with friends and family. For bulk orders, corporate gifting, or cafe collaborations, please write to us at support@pauseandpour.coffee and we will connect to discuss it further.
Is your coffee organic or pesticide-free?
All our coffees are specialty-grade beans sourced from trusted Indian estates that follow sustainable farming practices. While not all are certified organic, every bean goes through rigorous checks to ensure they are clean, safe, and free of harmful chemicals. All these processes make the specialty grade coffee stand apart from regular coffee beans or instant coffee.
Can I drink your coffee if I’m on a specific diet (vegan, keto, gluten-free)?
Yes! Our coffees are 100% vegan, keto-friendly, and gluten-free. Since they’re pure roasted beans with no additives, they fit seamlessly into most lifestyles and diets.
Does your coffee contain any additives or preservatives?
No. Our coffee is 100% pure roasted coffee beans — no chicory, no flavoring syrups, no preservatives. Just carefully selected beans, roasted fresh, and sealed in eco-friendly pouches to lock in the aroma and taste.
Does coffee really boost mindfulness and focus?
Absolutely — but not just because of caffeine. A mindful coffee ritual slows you down, anchors you in the present moment, and creates mental clarity.
How much caffeine is in each serving?
Caffeine levels vary depending on the blend and brew method, but on average:
- Arabica blends: 80–100 mg per 180 ml cup
- Robusta blends: 120–150 mg per 180 ml cup
- Cold brews (like our Somras) naturally have a slightly higher caffeine concentration.
Still have questions?
Write to us anytime at support@pauseandpour.coffee. We’d love to help.