Returns:
We roast fresh once the order is received. Because coffee is a perishable food product, freshly roasted and packed to preserve its quality and freshness, we do not accept returns once the cancellation window closes.
If you receive a damaged or incorrect product, kindly refer to our Cancellation and Refund Policy
For any other assistance, please write to us on support@pauseandpour.coffee
Exchange:
We do not offer exchanges for changes in blend, roast, or grind size, or for other personal preferences once the order has been processed. If you receive a damaged or incorrect product, kindly refer to our Cancellation and Refund Policy
For any other assistance, please write to us on support@pauseandpour.coffee